How Artificial Intelligence is transforming the future of Digital Marketing?

-By Unnati Shah

Artificial intelligence refers to programs and computers that emulate elements of human intelligence such as thinking, understanding, and problem-solving to solve complicated issues. An AI-powered device analyses-data, and then operates in compliance with the information gathered. 47% of technologically evolved companies – those with established technology strategies – now have a developed AI plan, and 84% of top executives believe that the implementation of AI encourages their enterprise to retain a strategic advantage.

For instance- common Siri support for iPhone. As a quasi-intelligent virtual digital assistant, it knows our concerns first and then sends us important details or guidance.  AI influence goes well beyond the commonplace. Companies are gradually relying on AI for bleeding edge technologies with at least one of the three key advantages.

The guiding factor behind such systems would quickly be, and we are now seeing it being introduced in places such as:

  • Top side contact.
  • Supported goods.
  • Create material.
  • Customisation of e-mails.
  • E-trade transfers.

6 Impressive Examples of AI

Artificial intelligence is a powerful resource for advertisers as it prevents the likelihood of human weaknesses such as hesitation and other minor mistakes. Computational intelligence devices should be an addition of our minds the same way vehicles are projections of our bodies, according to Facebook’s computational science scientists.

BMW develops a Mobile Assistant Automation-Enhanced Sports Car-

The car has the technologies to learn about its owner, and then change systems and cabin environment automatically to match each person. The automotive maker has now introduced a mobile personal assistant that helps drivers to connect with their vehicles much like they do on their smartphone. The device functions as a voice-activated textbook, being able to forecast travel paths, provide warnings and interact with other applications. BMW’s insistence on technology-enabled vehicles is a bid to remain faithful to its consumers.

  • Predictive Customer Service-

The sort of incentives you would have to boost customer service, as well as up-sell and cross-sell if this type of data were given. Around that point we have still not entered yet we are not far from. Saffron, an Intel company, has been pioneering an AI program that combines natural ability with machine learning. The U.S. Automotive Association has helped boost its guess levels from 50 percent to 88 percent as to when consumers are likely to approach it next and the essence of their demand.

  • Amazon introduces Personalization-

Amazon was a creator in the use of artificial intelligence to deliver personalized consumer products, but this was a challenge for the company to expand such services to businesses working on Amazon Web Services. Brands like Domino’s, Yamaha’s, Subway, and Zola wedding business are also using Personalize to demonstrate in-store catalogues of musical instruments, make recommendations about products and flavours, and create individual style selections.

  • Starbucks utilizes predictive technology to make personalized suggestions-

Starbucks is one example of a company that captures and analyses consumer data through its rewards program and smartphone device. They have developed up quite the smartphone ecosystem ever since. Starbucks utilizes predictive analytics to analyses this data and provide customized marketing updates to its consumers. Such communications provide tips while visiting a retail retailer, as well as promotions that help to maximize the overall purchase value of the consumer.

  • ChatBots-

Chatbots are getting a mixed consumer response, but then the same could have been said for automated customer support lines. They will prove useful for communicating with B2B prospects as a stand-alone tool or as a lead-in to a live chat feature on your platform that can get guests to communicate before transitioning smoothly from computer to human user.

  • Alibaba Opens a FashionAI Store-

Shopping giant Alibaba launched a new “FashionAI” shop in Hong Kong with the goal of streamlining the retail apparel experience by leveraging Artificial Intelligence. The shop is fitted with showing positive tags that sense while handling the object, and digital reflections that show details about clothes and recommend matching items. Alibaba also has plans for potential convergence of the brick-and – mortar shop with a virtual closet device that will allow shoppers to display the clothes they have worn in shop.

Benefits & Uses of AI in Digital Marketing

  • Content Development and Scope Curation-

AI for content development has now become extremely advanced to the point that in its special “Robots” edition, Stylist weekly magazine three automatically generated articles that Articoolo created.  AI will help in many ways to speed up and optimize your marketing material. Automated content software can now produce news articles and reports in a matter of seconds which would take hours or even days to form a human writer.

  • Customer Service Chatbots-

Facebook Messenger, Whatsapp, and other messaging apps have become a popular and easy way for consumers to get in touch with businesses but ensuring that accounts are regularly supported with customer service representatives can be costly. Chatbots can be programmed to provide defined responses to commonly asked questions and direct the discussion to a human agent if the problem is too complicated. This ensures that customer care time gets reduced and the workload is removed, leaving the agents free to manage interactions that need a more direct answer.

  • Dynamic Pricing-

Providing promotions is a way to boost profits, even with a smaller discount more consumers would purchase, even whether there is no deal at all. AI can also be used to automatically set product prices according to demand, availability, customer preferences and other variables to optimize both revenue and income. Using the website, which monitors the price of Amazon goods over time, to see competitive pricing in practice. — product has a chart showing how much the price fluctuates according to season, popularity, and other factors.


  • No single-size answer suits all-

While it stands, you already need to focus on specific solutions to execute those marketing tasks driven by AI. There are tons of appropriate optimization solutions out there to pick from, from using AI to customize and personalize the material to an AI app that can automate paying campaigns. With no one-size-fits-all approach, however, having to utilize specific methods to execute a spectrum of intelligent software activities may become expensive, time consuming and messy.

  • Can’t Think for Itself-

AI can do exactly whatever it is designed to do. Admittedly, it typically manages so quite well, but unlike a human individual, it cannot render split-second decisions. Of starters, whenever a catastrophic incident happens every successful marketer can alter or postpone all planned messaging. It is so we as people will display empathy and sympathy for the perpetrators and their relatives. Yet a computer does not have the capacity to express empathy, but if it isn’t properly handled or monitored it might get the organization in hot water in times of crisis.

  • Insufficient imagination-

Creativity is an important factor of a effective marketing strategy. Systems clearly lack imaginative ability. Human beings can think and sound unlike machines, which also direct their decision taking when it comes to it being creative. Sure, AI will certainly help to decide what kind of images a user is likely to click on, for example-from colour tastes to design and quality. Yet a computer obviously cannot compare with the human brain when it comes to originality and imaginative thinking. All human and computer are still needed.


AI’s final goal — whether a computer that have a kind of general intellect close to that of a human — is one of science’s most optimistic ever suggested aims. This is equivalent in terms of complexity to other big science targets, such as defining the nature of life or the Earth or understanding the composition of matter.

Don’t be scared of AI developments, but rather relish it. With AI ‘s increasing technologies such as automation, improved customer service, and personalized data, many companies will reap the benefits and effectively expand the business without huge investments. Because of fast and in-depth perspectives, management managers may allow greater use of the resources to improve company results.