At Skillwise Solutions, a proprietary company of Happy Window Skill Services Private Limited, headquartered in Mumbai, India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from users of our platform, including the use of third-party tracking codes on our landing pages. Additionally, this policy includes guidelines for changing passwords and login credentials. Furthermore, we address privacy policies related to our Learning Management System (LMS).
- Personal Information: When you create an account or interact with Skillwise Solutions, we may collect personal information such as your name, email address, phone number, and payment information.
- Usage Information: We may collect information about your interactions with the platform, including your browsing activity, the pages you visit, and the features you use.
- Device Information: We may collect information about the device you use to access Skillwise Solutions, including your IP address, browser type, and operating system.
- Cookies: Like many websites, we use cookies and similar tracking technologies to collect information about your usage and preferences.
We may use the information we collect for the following purposes:
- To provide and personalize our services to you.
- To communicate with you about your account and our services.
- To process transactions and payments.
- To improve and optimize the platform and user experience.
- To comply with legal and regulatory requirements.
We may share your information with third parties for the following purposes:
- With service providers who assist us in providing and maintaining the platform.
- With our affiliates and subsidiaries for business purposes.
- With third parties as required by law or to protect our rights and interests.
- With your consent or at your direction.
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the security of their passwords and login credentials. We recommend regularly changing passwords and using strong, unique passwords that are not easily guessed. If you believe your password or login credentials have been compromised, please reset your password immediately through the platform's password recovery process or contact our customer support team for assistance.
In addition to our general privacy practices, we adhere to the following policies specific to our Learning Management System:
- Student Data: We collect and store student data within our LMS for educational purposes only. This data may include course progress, assessments, and other educational activities. - Student Privacy: We respect the privacy of our students and ensure that their personal information is only used for educational purposes and is not shared with third parties without consent, except as required by law.
- Data Retention: We retain student data within our LMS for as long as necessary to provide educational services and as required by applicable laws and regulations.
You may choose not to provide certain information to us, but this may limit your ability to access certain features of Skillwise Solutions. You may also opt-out of certain communications or cookies through your browser settings.
We utilize landing pages to drive traffic from advertisements and other marketing channels. Third-party tracking codes may be incorporated into these landing pages to monitor and analyze user interactions and actions. By accessing or interacting with our landing pages, users consent to the use of third-party tracking codes as described in our Landing Page Tracking Policy.
Skillwise Solutions is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child, please contact us immediately.
We reserve the right to update or modify this Privacy Policy at any time, and such changes will be effective immediately upon posting on the platform. Your continued use of Skillwise Solutions after any such changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@skillwise.pro.
Thank you for entrusting Skillwise Solutions with your information.
[Date of last update: June 10, 2024]