At Skillwise Solutions, a proprietary of Happy Window Skill Services Private Limited, headquartered in Mumbai, India, we strive to provide exceptional educational resources and digital marketing solutions to empower individuals and businesses. As our services are intangible and delivered electronically, there will be no physical exchange of goods, and therefore, returns are not applicable.
Refunds will only be issued in the event of a cancelled Online Consultation by the Expert, as outlined in our refund policy.
Refunds for canceled Online Consultations will be issued using the original payment method whenever feasible. If not possible, alternative refund methods may be arranged upon mutual agreement. The refund amount will be credited back in 6 to 7 working days, to origin of the payment.
To request a refund for a cancelled Online Consultation, customers must contact our dedicated customer support team at support@skillwise.pro or by phone at +91 9967763315. Please provide your order details and the reason for the refund request. Our team will guide you through the process and provide necessary assistance.
Exclusions
Refunds are not applicable to any other services offered by Skillwise Solutions.
For any inquiries or assistance regarding refunds, our customer support team is available [insert hours of operation] via email at support@skillwise.pro or by phone at +91 9967763315.
We reserve the right to update or modify our refund policy at any time. Customers will be duly notified of any changes through our website or via email.
By upholding our refund policy, we aim to ensure a positive experience for all our customers while upholding the quality and standards of our services. We appreciate your trust in Skillwise Solutions.
[Date of last update: June 10, 2024]